PROGRAM MANAGEMENT & PMO CONSULTING

Bring clarity to
complex programs.
Move the work forward.

I’m Melody Laughlin, PMP. I help organizations strengthen delivery, establish practical governance, and give leadership a clearer view of priorities, risks, and progress.

Consulting from $150/hour · Based in San Diego, California

WHEN THE WORK NEEDS A CLEARER PATH

Does this sound familiar?

01

Projects are busy.
Priorities are unclear.

Teams need a consistent way to evaluate requests, understand capacity, and focus on the work that matters.

02

Reporting takes time.
Visibility is limited.

Leadership needs a reliable view of status, dependencies, and decisions without chasing disconnected updates.

03

A program is slipping.
Ownership is fragmented.

Cross-functional work needs coordinated plans, clear responsibilities, and an actionable approach to risk.

PRACTICAL SUPPORT, SHAPED TO YOUR NEEDS

Structure that supports
the people doing the work.

I work with your existing teams and tools to understand the current situation and agree on useful, achievable deliverables.

Program Delivery & Recovery

Bring workstreams together around a coordinated plan.

  • Program plans, milestones, and dependency mapping
  • Risk, issue, and decision management
  • Stakeholder coordination and delivery cadence
  • Recovery assessment and prioritized action plans

PMO Development & Governance

Create a consistent way to initiate and manage work.

  • Project intake and prioritization practices
  • Life-cycle frameworks and governance checkpoints
  • Roles, responsibilities, and reporting standards
  • Practical documentation and team adoption

Portfolio Visibility & Smartsheet

Connect project information to leadership decisions.

  • Portfolio structure and reporting requirements
  • Smartsheet PPM configuration and dashboards
  • Resource and capacity planning practices
  • Executive status reporting and handoff guidance

Fractional Delivery Leadership

Add experienced support for an agreed part of the week or month.

  • Ongoing program and portfolio coordination
  • Leadership updates and escalation support
  • Project manager guidance and process improvement
  • Defined priorities, hours, and meeting cadence

EXPERIENCE BEHIND THE APPROACH

Enterprise perspective.
Practical execution.

DRISCOLL’S

Enterprise PMO & Portfolio Visibility

Led PMO execution and portfolio alignment supporting 800+ stakeholders. Designed and implemented a Smartsheet PPM framework with executive dashboards.

JACOBS

Transformation & Governance

Co-led a $35 million finance back-office transformation. Led project management system transformation and portfolio reporting work supporting prioritization across a $100 million annual budget.

BMO & SAIC

Complex Technology Delivery

Delivered an enterprise transformation program in a regulated financial environment at BMO. Led a $10 million Taleo SaaS implementation at SAIC.

Selected experience from prior employment. View roles, dates, and responsibilities →

A CLEAR STARTING POINT

Start with the support
you need now.

Choose a focused assessment, ongoing leadership support, or hourly consulting. Final scope, timing, and deliverables are confirmed in a written agreement.

Need flexible consulting?

Hourly engagements start at $150/hour. Specialized scope, urgent work, or additional capacity is quoted before work begins.

Let’s Discuss the Scope →

Hours include preparation, document review, meetings, analysis, and deliverable development. Assessments cover the agreed scope; PMO implementation, custom dashboard builds, additional programs, travel, and third-party licenses are separate unless included in your proposal. Work beyond an allowance requires approval. Monthly arrangements, unused hours, response expectations, and cancellation terms are defined in the agreement.

HOW WE BEGIN

A straightforward path
from conversation to action.

01 / CONNECT

Discuss the situation.

A complimentary 20-minute discovery conversation helps establish your needs, timing, and whether my experience fits.

02 / DEFINE

Agree on the scope.

You receive a proposal with priorities, deliverables, responsibilities, hours, and fees.

03 / DELIVER

Work to a clear plan.

We establish the working cadence, review progress, and keep decisions and next steps visible.

BEFORE WE START

A few practical questions.

Can you work with an existing PMO or project team?

Yes. An engagement can support an established team, address a specific delivery issue, or help define new practices. Roles and decision-making responsibilities are agreed at the outset.

Do you build Smartsheet dashboards and PPM solutions?

Yes. My experience includes Smartsheet PPM frameworks, administration, portfolio reporting, and executive dashboards. Configuration or implementation work is scoped separately from an assessment unless explicitly included.

Are engagements remote or on-site?

I’m based in San Diego. Remote, local on-site, and hybrid arrangements can be discussed based on the work, availability, and client requirements. Any travel costs are agreed separately.

Does a health review include fixing every issue?

The review assesses the agreed program and provides prioritized recommendations. Implementation and ongoing delivery can be proposed as a separate phase.

Can I engage you for a full-time or contract role instead?

Yes. I welcome conversations about employment and contract opportunities as well as independent consulting. The working arrangement and compensation are discussed separately. View my résumé.

What should I share before our first conversation?

A short description of the organization, the program or PMO challenge, your goals, and your timing is enough to begin. Please do not send confidential client records or sensitive project documents before we agree how they should be shared.

LET’S TALK ABOUT THE WORK AHEAD

What needs to
move forward?

Tell me about your organization, your challenge, and the support you have in mind. We’ll start with a discovery conversation.

melodylaughlin@gmail.com · 858-668-9770

Inquiry buttons open your email application. Consulting is subject to availability and an agreed scope.